Everything maca does.

Staff sell from a photo grid with big buttons, so a new hire sells on day one. No price guessing, the tag price is the price.

1. Open POS and tap the piece in the catalog grid
2. It lands in the cart at its listed price
3. Take payment and the receipt sends itself

A customer can want something you do not stock. Describe it, attach a reference photo, and mark options that do not apply as N/A so the record never contradicts the wish.

1. In POS tap + Custom
2. Type or dictate the description, snap a reference photo if useful
3. Pick stone and metal options, or tap N/A on any that do not apply
4. Add to cart. If nothing is priceable yet, the register asks you to confirm a price

The offer is computed from live metal prices and the diamond grade matrix, not a guess, so every buyback is defensible.

1. In the cart tap + Buyback offer
2. Enter metal, weight and stone details
3. The offer applies to the sale as a trade-in credit

Staff can close a deal without calling you, but a deep discount needs your PIN and every discount is logged with a name.

1. In the cart tap a preset, or type an amount
2. Above 10 percent the register asks for the owner PIN
3. The discount shows on the receipt and in reports

One iPad, many sellers. The register asks who is selling, so commission comes from the system instead of a spreadsheet argument.

1. Pick your name in Selling as at the top of POS
2. Sell as normal
3. The owner opens Commission for the month and reads the payout per rep

A reason to come back that costs you nothing until it works. Points reverse automatically on refunds, so the balance always adds up.

1. Attach the customer to the sale
2. Their balance shows in the cart, type how much to redeem
3. Points come off the bill like cash

Square sees a price tag, maca sees the stone. Lab, certificate number, grades and photos live on the record, so you always know exactly what you own.

1. Open Inventory and tap Add product
2. Fill the certificate details and add photos
3. Print the QR label and it is sellable at the register

A sale decrements stock inside the transaction, so two reps cannot sell the last piece twice. Sold-out tiles grey out by themselves.

1. Sell as normal, stock updates itself
2. Sold-out pieces show Sold out on the grid and refuse a tap
3. Set a low-stock alert level per product and watch the badge in Inventory

Restocking is two taps instead of editing quantities by hand, and the paper trail of what was ordered from whom writes itself.

1. Open Purchasing and tap New order
2. Pick products, quantities and the supplier
3. When the box arrives tap Receive and the shelf count updates

Showings, memos and repairs are where pieces go missing. Scan out, scan back in, and shipping is blocked while a piece is unaccounted for.

1. Open Vault and scan the piece QR to check it out
2. Pick the purpose, a showing, a memo or a repair
3. Scan again when it returns. An open checkout blocks Mark shipped

Typing 40 fields per piece is why inventories rot. The AI reads the photo and drafts category, style, shape, metal color and a carat estimate. Grades still come from the certificate, because a photo cannot grade a stone.

1. In Add product tap Identify from photo
2. Snap the piece
3. Review the drafted fields, confirm grades from the certificate, save

Moving in is the scariest part of switching systems. Fill one spreadsheet and the entire catalog lands in the register in minutes.

1. Open Import and download the template
2. Fill one row per piece
3. Upload it and review the import summary

No terminal hardware needed to start. The customer pays by card, Apple Pay or Google Pay on their own phone and the register finishes the sale the moment the money clears.

1. Choose QR at payment
2. The customer scans the code with their camera
3. The sale completes and the e-receipt sends

Chip and tap at the counter carry lower fraud liability than typed-in cards. The amount appears on the reader by itself, no retyping.

1. Pair the reader once in Settings
2. Choose Reader at payment
3. The customer taps or inserts, done

On a 5,000 dollar ring a card costs you well over a hundred dollars. A bank payment costs five. Send the link for big tickets.

1. Open the invoice and tap Pay by bank
2. Send the link by email or WhatsApp
3. The sale marks itself paid when the transfer settles

High-ticket reality: half wire, half card, a deposit today and the rest on pickup. The register records the mix and computes change.

1. At payment tap Add payment for each method
2. Enter the amounts, the register tracks the remainder
3. Everything lands on one invoice

The expensive mistake is shipping against a payment that never settled. Mark shipped stays locked until the money is confirmed in the log.

1. Take payment as normal, links and QR payments are logged
2. Open the order when it is time to ship
3. Mark shipped unlocks only once payment is verified

Most stores send buyers elsewhere to appraise. You hand proof at the counter, for insurance and resale, in the same minute they pay.

1. Complete the sale
2. Tap Appraisal on the receipt screen
3. Print it or send it with the e-receipt

The buyer gets a permanent page with the piece, its specs, your store and the certificate. No price on it, so they can show it to anyone.

1. Created automatically when a sale completes
2. The QR prints on the receipt and rides in the WhatsApp message
3. The buyer scans it any time, anywhere

Cash of 10,000 dollars and up requires a filed Form 8300. The register refuses to complete such a sale without a customer attached, collects the identity data, and prepares everything for your CPA. You file it, maca never files for you.

1. Take a large cash payment as normal
2. The register asks for the customer and KYC details
3. Open Compliance to hand the prepared data to your CPA

Compliance needs identity records, staff do not. KYC data is encrypted and readable only by the owner login.

1. Collected during large cash sales or added on the customer
2. Stored encrypted
3. Only the owner account can open it

For six-figure inventory the question is never if you will audit, it is whether the log is trustworthy. Entries are append-only, so they cannot be cleaned up after the fact.

1. Nothing to do, it records by itself
2. Each entry keeps who, what and when
3. The owner reviews it from Reports

Two iPads, one ring, one buyer. The database itself refuses the second sale, even if both taps happen in the same second.

1. Nothing to configure
2. The second attempt is refused with a clear message
3. Voids and refunds put the piece back on sale correctly

You see revenue per person and who leans on discounts to close. Praise or coach with numbers, not impressions.

1. Open Reports
2. Read sales by staff for the period
3. Check the discount monitor for outliers

Dead stock is frozen cash. The aging view shows exactly which pieces to move, memo out or re-price.

1. Open Reports and go to Aging
2. Red rows are 90 days and older
3. Decide: promote, memo to another store, or re-price

Revenue flatters, margin decides. See which categories and pieces earn and which just move money around.

1. Open Reports and go to Profit
2. Compare categories
3. Drill into a piece before you reorder

Month-end stops being a copy-paste evening. Sales, tax and payments export in an accounting-ready format.

1. Open Reports and tap Export
2. Pick the period
3. Hand the CSV to your accountant

A customer wants a stone you do not carry. Borrow it on memo from another District store inside maca, sell it, and the loan and settlement are tracked for both sides.

1. Open Network and find the stone
2. Request it on memo, the owner store approves
3. Sell it at your counter, settlement is recorded for both stores

If your website runs on Shopify, export its orders as a CSV and they join your in-store sales in one ledger, one tax report, one export.

1. Open Channels and pick Online orders
2. Upload the Shopify CSV export
3. Orders dedupe themselves and join your reports

Diamond District customers live on WhatsApp. The invoice, the appraisal link and the ownership passport ride in one message.

1. Complete the sale
2. Tap Print, Email or WhatsApp on the receipt screen
3. The customer has everything before they reach the elevator